Return policy and things and such


And now for the formal stuff…..

What about returns policy?     

Our products are bottled to order, and, therefore, made specially just for you. As such, we, unfortunately, cannot take any returns. We do offer samples and decants of all of our fragrances. Please try a sample before purchasing a full size. If there is a problem with your order, please contact us at :customerservice@haughtspreengs.com and we'll make it right.

What about shipping?

Because our fragrances are alcohol based we can only ship our perfumes via ground service. All of our other products ship USPS priority mail. Every product ordered is handmade just for you at the time your order is placed, therefore depending on the complexity of your order it could take between 3-21 days for your order to ship. Our business days are Monday-Friday. If you place your order on the weekend, it will be processed the following business day. 

How much does shipping cost?

Shipping is always free within the United States. For international orders please contact for rates. (We do offer oil based versions of our fragrances for international shipping) Perfume oils based in fractionated coconut oil and are only available in 60 ml sizes only.

How long will it take?

Orders are shipped from Oakland, CA. Once shipped it could take an additional 7-14 for the order to be received. Please contact for international shipping times.

Do I have to pay taxes?

California makes me charge customers 9% sales tax on all items shipped inside the state (Sorry folks, I am forced to this).  Customers outside of California are not required to pay this tax